AL Helpdesk

(Step 1.) 1.    From within your email locate the quarantined email that is being help by our spam filter (Step 2.) 2.    After selecti...

(Step 1.) 1.    Open a new word document and then select the file tab located at the top left of ribbon (Step 2.) 2.    Then select the...

User first needs to select the Casino Rd-Guest Network on device Once selected it should open a window that is similar to the one above. If window do...

If you need access to WiFi and our resources, this request will have to be approved by your manager and submitted via help-desk ticket.

(Step 1.) 1.    Sender/Receiver should open filezilla and enter the information from the credential Access Laser IT provides you then select the ...

This guide will show you how to resync your windows workstation or laptop time when it is out of sync. 1.    Right-click on windows logo in bottom ...

(Step 1.) 1.    In the windows search box simply start typing the word control panel then select open or double-click on icon. See Step 1.  ...

1.    Follow the link https://authentication.logmeininc.com/pwdrecovery/  2.    Type in your access laser password and select reset password. ...

There are a couple of things that you could be facing when trying to VPN into Access Laser. Can't login because you got a new phone and still ha...

Browse to "Tools->Options->File Locations" and make sure the drop down bar says "Document Templates" Then select the Add b...