FAQ
Default solution folder, feel free to edit or delete it.
Phone Numbers:
Internal Tech Support reach out to Damian or Mirza via TEAMS
Access Laser Main Number: 425-582-8674
Blackpoint Helpdesk 1-8...
Tue, Aug 19, 2025 12:16 PM
Add a guest to your team
Guests must have a Microsoft 365 work or school account. If the guest doesn’t yet have a Microsoft account associated with their...
Mon, Mar 1, 2021 9:19 AM
This is a friendly suggestion that if you have been helped with VPN connectivity issues and we have helped you due to password expiration. Per IT Policy thi...
Thu, Apr 1, 2021 7:44 AM
You will receive an email from HR Bamboo with tasks for our off-boarding process
2. Once you are here click the request now button
3. P...
Wed, Aug 24, 2022 5:43 AM
1. Login to the helpdesk ticketing system at helpdesk.accesslaser.com, once logged in your screen should look like this. If not select your profile na...
Wed, Aug 24, 2022 5:37 AM
Go to https://helpdesk.accesslaser.com/support/home
2. Click on Service Catalog from the menu bar at the top of the page.
3. F...
Mon, Nov 1, 2021 9:09 AM
Open your preferred browser and then type in search Office 365 sign in. Then select the Sign In link as show above
2.Then select your accou...
Wed, Dec 8, 2021 7:55 AM
1. To setup your email signature start a new email in outlook and then select the Signature icon in ribbon and select signature from dropdown.
2. ...
Wed, Dec 8, 2021 7:55 AM
Introduction:
If you are using the Welcome to AuthPoint! document and you are unable to access the activation email, you can use this process to activa...
Mon, Jun 6, 2022 7:45 AM
If you are receiving unwanted or suspicious emails you have the option to block the sender by following the below instructions.
For those that ...
Thu, Jun 30, 2022 7:08 AM