1. Close out the pop-up window by hitting OK

2. Minimize all applications by pressing the “-“on ALL application windows you have (Excel, Adobe, Google Chrome, etc.)

3. If you are unable to find the open GSS window preventing, you from closing out Global Shop. Press CTRL + ALT + END at the same time.

4. A blue screen will open, and you will need to select Task Manager

5. In the Apps section select the application that is not called GSSMenu.

6. Once it is highlighted, press End Task

Now try closing out GSS